Role of Public Administration in Democracy
Role of Public Administration in Democracy

Public refers to a process of administering policies and government affairs in the public sector. Public administration is not profit based, hence its duty has been to provide services to people. Public administrators help in policy formulation, monitoring , controlling economy and work in different sections of the economy. Public administrators work mostly in government agencies, which shows importance of public administration in Democracy. Woodrow Wilson defined public administration been a systematic process that involves execution of public affairs.

There’s close correlation between providing quality of public services through public administration and democracy. Public sector works together, shares process, systems and procedures with administration to become a valuable government to people. Even though administration and management are important to the functioning of the organization. Woodrow Wilson, proposed a distinction between politics and administration through a principle commonly known as politics-dichotomy.

Importance of Public Administration in Democracy

Role of Public Administration in Democracy includes the enhancement of government values, protection of citizens, service delivery, strengthening bureaucratic structures, advising government and policy making. Below is the importance of public administration in Democracy, roles, responsibility and duties it plays in democracy, including the essential well-being of society.

1.Enhances Government Values

Public administration helps with the establishment strong key values of public institutions. Through policy formulations it helps in intensifying levels expected values and response from people. Public administration continues to elevate values of any government to ensure in any democratic state, key components and values, which include rule of law, respect for human rights, protection of citizens, free and fair elections, etc. are been followed.

2. Protection of Citizens

Democracy requires citizens are protected from any harm, they have good food, shelter and basic human needs. Public administrators through different branches of government ensure people get there required necessities for human development. Human protection be it from political violence and violation of human rights is cardinal to the warfare of any person.

3. Service Delivery

Public administration contributes to the wellbeing of society and development by efficiently making services available to people. In cases of any disaster people might need new homes, relocation, medication, etc. Through public choice theory, administrators are motivated through need to save and compassion and this can be seen in services provided to society. Public administrators deliver these to people through policies, and aid coming from foreign organizations.

4. Strengthens Bureaucracy

There is need for political legitimacy in government entities. Any government machinery must be separated from the administration and policy making branches, in order to effectively promote transparency and accountability. Public administrators enhance purpose of public service by operating in bureaucratic systems which promote unique principles.

Bureaucratic systems depend on public administration in order to quickly respond to needs of people, practice professionalism, repair and strengthen public values. Public administration especially in management, works together with bureaucracy to ensure role of human resource promotes recruitment on merit, division of labor, accountability, uniform rules, responsibility and chain of command. These are elements of a bureaucratic organizational structure.

5. Advising Government

Public administrations plays advisory role to government on policies and adjustment. In most countries government is elected by the people through general elections. But the accountability gets effectively implemented by public administrators, who guide government officials on thee needs of people and healthy policies.

6. Policy Formulation

Public administrations important role in society and democracy today has been that of formulating sound policies. Administrators do not only make policies, but monitor, while strategizing and responding to feedback from people and making necessary adjustments. Policies formulated can be legal, economic based to curb an economic downturn such as inflation and monetary policies to boost local currencies.

7. Promotes Rule of Law

Rule of refers to an ideology that promotes equality. Any person been must be treated same by law. Public administrators make laws that are universal and do not favor any or promote favoritism. This rules promote an healthy economy, equal opportunities, reducing nepotism in society and improving people’s lives because an important aspect for every person is right to be treated no different from others.

8. Efficiency

Efficiency refers to process of avoiding wastage of material and resources. importance of public administration in Democracy is ensure polices available promote conserving money, and decisions made within proposed budget capacity. Public administration reduces time in doing something through decentralization and breaking down of task as proposed through new public management (NPM). In a more general sense, elements of new public management increases the ability to do things well, successfully, and without waste. “Efficiency is thus not a goal in

9. Accountability

Accountability, gets enhanced through public administration in democracy. Administrators play an important role in terms of promoting good ethics and governance to ensure people are treated as expected. Government is answerable and liable to the execution of what people need so many things, such as policies, economy status, employment, infrastructure and environmental management. That’s the reason people desire democracy due to the fact, despite been a machinery it can be held accountable if does not promote good governance.

10. Professionalism

Democratic structure and institutions require professionalism and people working to be able in capacity uphold professional ethos, traits and behavior. Democracy requires equality, fairness, people to to be treated well therefore, importance of public administration in democracy is to improve the capacity of government machinery through advanced professional activity among employees.


Woodrow Wilson defined public administration as a process that involves execution of public affairs, policies and law. Therefore, importance of public administration in democracy is to Enhance government values, ensures Protection of citizens, Strengthens bureaucracy, Advising government, Policy formulation, Promotes rule of law, Efficiency, Accountability and Professionalism.