New public management is an ideological perspective that aims to improve organizational performance. New public management reforms place emphasis on the need to make public Organizations business like. Public organizations have become competing entities with the private sector, hence there is need for managerial. NPM play a very significant role in the delivery of goods and services. Gave rise to most organizations putting clear distinction between management and Administration. Here’s benefits and Importance of new public management in today’s world.

Origin of NPM

During the 1980’s UK experienced an economic setback, hence people began to loose confidence in the governing force at the time. It led to privatization of state owned companies to the private sector. Some economists argued and claimed the hand of government in the affairs o the economy caused issues. Economic theory outlines, the biggest economic problem is the involvement of government in the affairs of the economy. Hood, further argued and stated United Kingdom needed a system that is not rigid. Bureaucracy was just too slow for delivery of services. Proposed three essential requirements that the United Kingdom needed;

  1. Cutting the red tape system:
  2. Creating a people based economy
  3. Putting customers first when doing business
  4. Competing with the private sector

Factors that led to the growth of New Public Management

Before analyzing importance of new public management in today’s world. Its important to also look for reasons and drivers of NPM. According to the organization for economic cooperation and development (OECD). Among reasons most developing countries and developed, began adopting the reforms. Includes attack on the public sector that came from people. Especially after coming to notice the incompetence and inefficiency. Another factor was due to technological changes, government scope and process of delivery. It was built on bureaucratic which had placed emphasis on following rules and regulations, rather than efficiency in the public sector.

Importance of New Public Management

  • Here is the importance of new public management in today’s companies and organizations. Coming from school of thought combines economic perspective thinking with management to derive positive outcomes.
  • NPM brought introduction of performance management and management by objective. It helps organizations to focus on inputs and not the outputs. Each individual becomes responsible for the delivery,monitoring and evaluation.
  • Another importance of new public management is making administrators to be accountable for the actions and process delivery.
  • Promotes individualism which leads to efficiency and effectiveness in delivery of goods and services.Looking at the new public management, it improves product delivery.
  • Makes bureaucratic system to be more efficient and cost benefit. Improves structures of public sector, while reducing the cost and spending.
  • Finally importance of New Public Management, includes the aspect of putting customers first.
  • Training employees to become better at there jobs in order to compete with the private sector.
  • An important factor that led to the birth of New Public Management is change in technology. Therefore NPM ensures organizations keep up with the fast changing technology and globalization.


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